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Comparison

Peeqback vs Featurebase

Narrow & flat-priced versus broad & seat-scaled — both modern, but built for different team shapes.

Last verified 2026-09-24

Peeqback

This is us

$19/mo or $149 once

Flat — no seat or workspace scaling

Best fit

Founders who want a focused tool

Featurebase

$29 – $99/seat/mo

Per admin seat, billed yearly ($37–$129 monthly); free plan for 1 seat

Best fit

Teams consolidating support & feedback

Quick verdict

Which one fits you?

Skim the bullets. Pick the column that sounds more like your situation.

Pick Peeqback if…

  • You want the feedback loop as one focused tool
  • You don't need a helpdesk, AI agent, or surveys
  • You'd prefer a one-time lifetime payment
  • You're a solo founder or one-product team

Pick Featurebase if…

  • You want a helpdesk and AI support agent alongside feedback
  • You need built-in impact-vs-effort scoring
  • You need your own custom domain today
  • You qualify for Featurebase's startup discount

The overview

How they compare at a glance

Peeqback and Featurebase are both modern feedback platforms launched after Canny popularized the category, and the two products overlap on UI quality and core feedback scope. Both offer a voting board, public roadmap, changelog, and embeddable widget, though Featurebase's free plan leaves out the in-app widget and the public changelog page. The differences are primarily pricing model, scope, and target customer. Featurebase prices per admin seat, charges per AI resolution, and now positions itself as a support platform — helpdesk plus AI agent — with feedback boards, roadmap, and changelog included. Peeqback charges $19/month flat or $149 once for lifetime access and intentionally stays narrow: voting board, roadmap, changelog, widget, and Slack/Discord webhooks, with no AI features. Featurebase fits teams that want one consolidated tool across customer support and feedback. Peeqback fits founders who want the feedback loop as a focused, predictable, low-overhead utility.

Pricing breakdown

Pricing: Peeqback vs Featurebase

Featurebase prices per admin seat. Its Free plan covers one seat and one board but excludes the in-app widget, a custom domain, and a public changelog page. Paid plans are Growth at $29/seat/month billed yearly ($37 monthly), Professional at $59 ($75), and Enterprise at $99 ($129), plus $0.49 per AI resolution. Custom domains start on Growth; removing Featurebase branding is a $69/month add-on available only on Professional or Enterprise. Three admins on Professional with branding removed therefore cost $246/month billed yearly ($294 monthly). Peeqback is $19/month or $149 once regardless of seats, voters, or workspaces, and includes your logo, brand color, a removable Peeqback footer, Slack and Discord webhooks, and unlimited boards — no feature unlocks. Featurebase's startup program (86% off for companies under two years old with fewer than six employees) can narrow or reverse the gap for teams that qualify. Figures from featurebase.app/pricing, checked September 24, 2026.

Side by side

Feature comparison

Featurebase has wider product scope: a helpdesk with an AI support agent, help center and knowledge base, surveys, and the standard feedback-board / roadmap / changelog trio. Its roadmap module supports custom statuses, drag-and-drop ordering, public sharing, and impact-vs-effort scoring on requests. Peeqback's scope is narrower by design: voting board, public roadmap, a drag-and-drop Kanban board across six statuses, a changelog that emails board subscribers, an embeddable widget, internal team comments, Slack and Discord webhooks, a one-click email to everyone who asked when you mark a request complete, CSV import and export, and merge-duplicate-requests. Peeqback omits helpdesk, AI, surveys, and knowledge base entirely. Both support custom branding; Featurebase adds custom domains from Growth and charges extra to remove its branding, while Peeqback includes a removable footer but has no custom domain yet. The choice is usually whether you want the feedback loop as a focused tool or as one module inside a broader support suite.

Feature

Peeqback

Featurebase

Pricing & plans

Starting price

$19/mo flat (or $149 lifetime)
Free (1 seat); Growth $29/seat/mo yearly ($37 monthly)

Lifetime / one-time plan

Yes — $149 once
No

Core feedback features

Voting board

Yes
Yes

Public roadmap

Yes
Yes

Changelog with email notifications

Yes — emails board subscribers
Yes

Embeddable widget

Yes
Yes — paid plans (not on Free)

Custom branding / remove vendor branding

Logo, color, hide footer — included
Remove branding: $69/mo add-on (Professional+)

Custom domain

Not yet — yourname.peeqback.com
Yes — Growth plan and up

Slack & Discord webhooks

Yes — included
Yes

Internal team comments

Yes
Yes

Advanced & enterprise

Helpdesk & AI support agent

No
Yes — $0.49 per AI resolution

Surveys & NPS

No
Yes

Knowledge base / help center

No
Yes

Impact-vs-effort scoring

No
Yes

Operations & onboarding

Merge duplicate requests

Yes
Yes

CSV import/export

Yes
Yes

IncludedLimited / paid tierNot available

The honest answer

Which should you choose?

Choose Peeqback if you want the feedback loop as a focused, narrow tool at predictable flat pricing, you don't need a helpdesk, AI agent, surveys, or knowledge base inside the same product, and you prefer a one-time lifetime payment over a recurring SaaS subscription. The $149 lifetime plan pays back against a single Featurebase Growth seat in about five months — faster with every extra admin — and is the cheaper option indefinitely after that. Choose Featurebase if you want customer support and feedback consolidated into one platform, you need a custom domain today, your team is large enough that per-seat scaling is reasonable, you specifically need impact-vs-effort prioritization scoring as a built-in feature, or you qualify for its startup discount. For a solo founder or two-person team running one product, the price difference compounds quickly; for a five-to-fifty person team consolidating support and feedback tools, Featurebase's broader scope is often worth the premium.

Start with Peeqback$19/mo or $149 lifetime · 7-day money-back guarantee

FAQ

Featurebase vs Peeqback — common questions

Yes. Export feedback from Featurebase as CSV, then upload it through Peeqback's CSV importer in Settings. Any CSV with a Title column works; Description, Votes, Status, Tags, Board, Author, and date columns are mapped when present in the export. Voter identities and comments are not imported. For larger migrations, email support@peeqback.com and we'll help with the move.

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