Author

Jay Khatri

Founder of Peeqback

Jay is the founder of Peeqback. He builds tools that help product teams collect feedback, prioritize features, and ship changelogs users actually read.

Articles by Jay Khatri

Seven Canny alternatives compared for indie hackers and bootstrapped SaaS founders

Guide5 min

7 Canny Alternatives for Indie Hackers (2026)

Canny Pro starts at $79/mo, but 70% of indie SaaS earn under $1K MRR. Here are 7 cheaper alternatives — free tiers, self-hosted, and flat pricing included.

Jay KhatriApr 16

A small team reviewing customer feedback on a shared screen

Guide5 min

How to Collect Feedback with a Small Team

43% of startups fail from poor product-market fit. Here's how teams of 1-5 can build a feedback system in 30 minutes that drives retention. No fancy tools required.

Jay KhatriApr 4

Side-by-side comparison of Canny and Peeqback feedback tools for SaaS teams

Guide5 min

Canny Alternative: Honest Comparison for SaaS Teams

Canny's Pro plan scales from $79 to $1,349/mo as you grow. Here's how it compares to Peeqback on pricing, features, and who each tool actually fits.

Jay KhatriMar 31

Comparison of embedded feedback widget and survey response rates

Guide5 min

Embedded Feedback Widget vs. Survey: Which Works Better for SaaS?

Surveys have higher signal quality per response. Widgets have 10× the volume. Here's how to choose — and when to use both together.

Jay KhatriMar 19

A feature voting board showing requests sorted by vote count

Guide5 min

Why Your Feature Voting Board Isn't Working (And How to Fix It)

Feature voting boards fail for predictable reasons: duplicate requests, stale items, and zero follow-through. Here's how to run one that users trust and your team actually uses.

Jay KhatriMar 12

A product changelog entry with clear benefit-focused language

Tutorial5 min

How to Write a Product Changelog That Users Actually Read

Most changelogs are ignored. The ones that drive retention follow a simple format: lead with the user benefit, keep it short, and notify the right people automatically.

Jay KhatriMar 5

A feature request backlog sorted by votes and priority score

Guide5 min

Feature Request Prioritization: 5 Frameworks Product Teams Actually Use

Vote counts alone don't tell you what to build next. Here are five prioritization frameworks — with real examples — to turn your feedback backlog into a confident build plan.

Jay KhatriFeb 20

A public product roadmap showing Planned, In Progress, and Shipped columns

Tutorial5 min

How to Build a Public Product Roadmap That Users Actually Trust

A public roadmap builds trust, reduces support tickets, and aligns your team — but only if you do it right. Here's the exact process to launch one in a day.

Jay KhatriFeb 3

A feedback widget embedded in a SaaS product UI

Tutorial5 min

How to Collect User Feedback Without Annoying Your Users

The best product teams collect feedback continuously, not through quarterly surveys. Here's how to build a low-friction feedback loop that actually works.

Jay KhatriJan 15