Embedded Feedback Widget vs. Survey: Which Works Better for SaaS?
Surveys have higher signal quality per response. Widgets have 10× the volume. Here's how to choose — and when to use both together.
Jay KhatriMarch 19Authors
Jay Khatri
Founder of Peeqback
Jay is the founder of Peeqback. He builds tools that help product teams collect feedback, prioritize features, and ship changelogs users actually read.
Most recent articles by Jay Khatri
Jay KhatriMarch 19Why Your Feature Voting Board Isn't Working (And How to Fix It)
Feature voting boards fail for predictable reasons: duplicate requests, stale items, and zero follow-through. Here's how to run one that users trust and your team actually uses.
Jay KhatriMarch 12How to Write a Product Changelog That Users Actually Read
Most changelogs are ignored. The ones that drive retention follow a simple format: lead with the user benefit, keep it short, and notify the right people automatically.
Jay KhatriMarch 5Feature Request Prioritization: 5 Frameworks Product Teams Actually Use
Vote counts alone don't tell you what to build next. Here are five prioritization frameworks — with real examples — to turn your feedback backlog into a confident build plan.
Jay KhatriFebruary 20How to Build a Public Product Roadmap That Users Actually Trust
A public roadmap builds trust, reduces support tickets, and aligns your team — but only if you do it right. Here's the exact process to launch one in a day.
Jay KhatriFebruary 3How to Collect User Feedback Without Annoying Your Users
The best product teams collect feedback continuously, not through quarterly surveys. Here's how to build a low-friction feedback loop that actually works.
Jay KhatriJanuary 15